Shipping Info - Dolla Nails Pro

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  • Shipping Info

    SHIPPING PRICES

    🇬🇧 All Next Day UK orders placed before 3pm Mon-Fri will be dispatched the same day.

    England, Scotland and Wales

    Standard Shipping (2-3 days) - £3.95

    Next Day Shipping - £4.95
    Order before 3pm Mon- Friday

    DPD Next Working Day - £6.95
    Deliveries take place between 9am-5pm Mon- Friday. Order before 3pm Mon-Friday

    FREE Standard Shipping on orders over £40!

    Northern Ireland/Isle of Man
    DPD Two Working Day Shipping - £6.95

    Jersey/Guernsey
    DHL Express (1-2 working days): £9.95 (free if over £100)

    🌏 All International orders placed before 2pm Mon-Fri will be dispatched the same day.

    Rest of the world
    DHL Express (2-5 working days): £24.95 (free if over £100)

    Please Note: We are not shipping to the EU, US or Canada at the moment. 

    If you reside outside of the UK, import duties and taxes may be payable upon or prior to delivery of goods.

    These duties & taxes are beyond our control as they are set by the Customs Authority of the destination country/location and depend on a number of factors, such as:

    • Country/location of origin of the purchased product
    • Local VAT rates
    • Local import taxes

    It will be your responsibility to pay these charges if and when asked to by your local authorities.

    Delivery to Ukraine, Russia and Belarus has been temporarily suspended until further notice, due to the unfolding events in the area. We are closely monitoring the situation and will do all we can to resume delivery into the country as soon as possible. 

     

    GENERAL INFORMATION

    Orders placed after 3pm Monday-Friday will be dispatched the next working day.

    Standard and Next Day shipping services are handled by the Amazon Shipping network.

    For more information on how it works, see here.

    Once your order has been dispatched by us, Amazon will deliver the parcel within 2-3 days (depending on the service you selected). Saturday and Sunday are included as delivery days, but orders will only be dispatched by us between Monday and Friday.

    All delivery services are fully tracked, and you will receive email updates along the way, with the option to opt in for SMS updates too. 

    Please note, DPD is a next working-day service. Working days are Monday to Friday. No deliveries will take place on Saturday or Sunday.

    If you select Next Day or DPD Next Day delivery and order before 3pm, your order will be dispatched the same day, otherwise your order will be dispatched the next working day. If you select Standard Shipping, your order will be dispatched within 2 working days.

    All delivery timelines are estimates not guarantees. Please always ensure to allow extra time for your orders to arrive. 

    PLEASE NOTE:

    • All orders made within UK Bank Holiday periods will be dispatched the following working day.
    • We are unable to ship orders to PO boxes or Armed Forces addresses.
    • Duties and taxes are levied by Customs in the destination country and the receiver is responsible for paying them. 
    • International customs offices will claim tax on parcels imported from the UK, which the recipient is responsible for paying. These charges will be applied as your package arrives in customs, therefore Dolla Nails are unable to advise what the fee may be.
    • If the recipient refuses the delivery, the refund for the order will be processed after the parcel will return to the sender. Delivery fees are not refundable in this case.
    • We are unable to ship liquid products to Singapore or Malaysia due to the local countries import restrictions.


    Contact Customer Service at info@dollanailspro.com for any delivery queries for for more information.